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02-20-2025 08:03 AM
I have created a simple custom workspace in UI Builder, it has a landing page, list page and standard record page. However, when I impersonate someone who will be using the workspace, when clicking on the list menu, an error appears. It doesn't appear when I click on it.
1. The list page was created from the list page template. I kept the presets and didn't change anything in the configuration.
2. I created a list menu and lists in UX List Menu Configuration and copied the sys_id when it was completed.
3. In the Experience table, I added the UX Page Property "listConfigId" and used the sys_id from the list menu config as the value for this property.
The list page does have audiences defined and the person I'm impersonating is included in the audience.
Does anyone know why the error appears for the person I'm impersonating and not for me?
Impersonated person sees this:
I see this:
Solved! Go to Solution.
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02-20-2025 11:31 AM
Hi @gjz
Open Workspace, Click on Profile icon and view the List Applicability, Which will have the audience defined( i.e - roles who can access that list)
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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02-20-2025 12:58 PM - edited 02-20-2025 01:01 PM
Glad to help @gjz
When I was configuring lists for first time, I missed that step too
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP