Guided Tour for Risk Assessment Workspace

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07-17-2024 03:23 AM - edited 07-17-2024 04:44 AM
I'd like to add a Guided Tour for the Risk Assessment Workspace, which is supported as Configurable Workspace since Vancouver: Create a Guided Tour for Service Operations Workspace
I am able to configure a tour with the "Guided Tour Designer" for the stand alone "risk-assessment-main" workspace:
The issue arises with the workspace URL.
The example above uses the direct URL with hard coded risk assessment sys_id, which works for this exact assessment:
"/now/risk/risk/risk-assessment-homepage/3d6932f3479fc610ea85f8f4726d43c2"
However, when users conduct Risk Assessments, they typically use the following nested URL with an individual assessment sys_id appearing twice:
"/now/risk/risk/risk-assessment-homepage/3d6932f3479fc610ea85f8f4726d43c2/sub/risk-assessment-main/3d6932f3479fc610ea85f8f4726d43c2"
The goal is to make this guided tour available for all risk assessments.
- How to make a guided tour available for a nested workspace sub page?
- How to show the guided tour on any assessment, independent of the sys_id?
My working hypothesis is, that this might be configurable trough the "Context" and "Route Parameter" attributes?
However, there are only very limited information available on that topic. All configurable workspace examples I found so far use static URLs.
Thank you
Looping @Ashley Snyder , your community articles and videos have been very helpful.
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12-04-2024 03:31 AM
Hi Markus,
Did you find any solution for your issue ?
Regards,
Christophe