The CreatorCon Call for Content is officially open! Get started here.

Help Making a Filtered Reference Lookup Modal in Agent Workspace

Clif D
Tera Contributor

Hi.  I'm trying to drop an icon next to the caller field in the incident agent workspace and have that icon open a reference list for Computer config items which are assigned to that user (which it will populate into the the cmdb_ci field when one is selected).

 

I've done this in the native view by using a UI Macro (see screenshots)...

RefIco1.png

RefIco2.png

RefIco3.png

ClifDeanhardt_1-1729551514078.png

That all works fine.  

 

But that approach doesn't work with the workspaces of course.  I've created a declarative action that creates the icon next to the caller (see screenshot) But I can't figure out how to open the reference pick list, give it a filter and use it's output. 

 

RefIco4.png

My attempt (#546 lol), that didn't work.... 

ClifDeanhardt_0-1729551330532.png

 

Any suggestions?

0 REPLIES 0