Hide attachment format types message on attachment field in workspace
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3 weeks ago
Is there a way within a workspace to hide or edit the attachment format type message?
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3 weeks ago
Hello @Ben Cervantes
Can you please be more Specific
What surface is this: catalog item/workspace record form, or some other UI Builder page, or Employee Center, etc? The Submit button suggests a catalog-style form rather than a record form.
What's the instance's release? The one I'm on is Australia, and it's possible this helper text was added in a later family.
Answer these questions and i can try to reproduce
Regards
Raghavendra G
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3 weeks ago - last edited 3 weeks ago
Your attached screen shot is not readable. Could you please attach it again?
Refer this KB ,if helps:
KB0718013 How to restrict specific file name extensions or file types on a ServiceNow instance
If you want a custom error message or want to intercept restricted formats on the sys_attachment table, you can create Before Insert BR-> checking current.file_name type -> based on that Display your custom message.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
which form is this?
your image is not clear.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader