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09-15-2025 06:28 AM
Hi Team,
I want to hide Templates component for a specific table in CSM workspace. How to achieve this?
Best Regards,
Manohar
Solved! Go to Solution.
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09-15-2025 10:26 PM
Hi @manoharsnow ,
Navigate to sys_ux_page_property.LIST
Create a new property "inlineTabExclusion" . Update the value to exclude the tables
Refer to the documentation - https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product/customer-serv...
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09-15-2025 07:09 AM
Hi @manoharsnow
Do you mean in the sidebar? If yes, then I believe it can either be hidden for all users or visible to everyone—there’s no option to hide it for specific users only.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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09-15-2025 10:26 PM
Hi @manoharsnow ,
Navigate to sys_ux_page_property.LIST
Create a new property "inlineTabExclusion" . Update the value to exclude the tables
Refer to the documentation - https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product/customer-serv...
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09-16-2025 03:56 AM
Hi @Shruti , I have tried this, and unfortunately, it is not working. Did you try this solution on your PDI?
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09-16-2025 03:59 AM
Hi, yes I have tried.. can you please share the screenshots
