Hide Template option for a specific table in workspace

manoharsnow · 3 weeks ago

Hi Team,

I want to hide Templates component for a specific table in CSM workspace. How to achieve this?

Best Regards,

Manohar

Shruti · 3 weeks ago

Hi @manoharsnow ,

Navigate to sys_ux_page_property.LIST

Create a new property "inlineTabExclusion" . Update the value to exclude the tables

Refer to the documentation - https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product/customer-serv...

View solution in original post

Dr Atul G- LNG · 3 weeks ago

Hi @manoharsnow

Do you mean in the sidebar? If yes, then I believe it can either be hidden for all users or visible to everyone—there’s no option to hide it for specific users only.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Shruti · 3 weeks ago

Hi @manoharsnow ,

Navigate to sys_ux_page_property.LIST

Create a new property "inlineTabExclusion" . Update the value to exclude the tables

Refer to the documentation - https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product/customer-serv...

nataliyee · 3 weeks ago

Hi @Shruti , I have tried this, and unfortunately, it is not working. Did you try this solution on your PDI?

Shruti · 3 weeks ago

Hi, yes I have tried.. can you please share the screenshots