Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How do I create a formatter to use on the incident form that will render with - or be generally compatible with - the service operations workspace?

Dat Vu
Tera Contributor

‎07-08-2022 11:25 AM

How do I create a formatter to use on the incident form that will render with - or be generally compatible with - the service operations workspace?

0 Helpfuls
  • 1,385 Views
2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

‎07-08-2022 10:57 PM

Hi,

formatters include UI macro and UI macros are not supported in agent workspace

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Maik Skoddow
Tera Patron
Tera Patron

‎07-08-2022 11:50 PM

Hi

as already mentioned, the process flow formatter is not supported in Workspaces.

But there is a OOTB component which may serve as an alternative for you: https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/now-components/now-stepp...

Kind regards
Maik

0 Helpfuls