How do I create a formatter to use on the incident form that will render with - or be generally compatible with - the service operations workspace?

[Dat Vu]

How do I create a formatter to use on the incident form that will render with - or be generally compatible with - the service operations workspace?

[Ankur Bawiskar]

Hi,

formatters include UI macro and UI macros are not supported in agent workspace

Regards
Ankur

[Maik Skoddow]

Hi

as already mentioned, the process flow formatter is not supported in Workspaces.

But there is a OOTB component which may serve as an alternative for you: https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/now-components/now-stepp...

Kind regards
Maik