How do I determine what happens when I click an item in a list menu?

MagnusSchlamovi
ServiceNow Employee
ServiceNow Employee

I am in a workspace clicking the first link on any row in a list. For some lists, the record will open up in the workspace itself. For other lists, the record will open in the Classic UI.

 

How do I configure whether one or the other (or something else entirely) happens when I click this link?

 

 

MagnusSchlamovi_0-1690494564935.png

 

11 REPLIES 11

That was my thought too.

I cannot find anything in the docs indicating this though.

Were you able to figure this one out? I'm running into a similar issue where I'm getting different behavior based on the same links/records between different workspaces