UI Builder - automatically set Activity stream entries to Expanded
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‎09-26-2023 01:56 AM
I'm playing around with creating an experience in UI builder to meet some requirements. I added a record form and activity stream to it. Now I'd like to have all Activity Stream posts automatically Expanded when the page loads. Is there any way to do this?
I'd like it to have pretty much the same effect as using the "expand all posts" option from more options in activity stream:
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‎02-28-2024 02:11 AM
@Jakub_Popielarz Any luck with this? I'm facing the same requirement.
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‎02-28-2024 02:16 AM
Unfortunately I received the following information from Now Support:
Our dev checked the code and confirmed that this is hard-coded.
You can not make any changes on that option and that is the limitation. This is coming from the backend of the java layer. You can just use the functionality but can not perform any action on it.
That is the reason no documentation or data provided for that.
As per our understanding this is not a defect, but rather a design limitation in Configurable Workspaces.
A new feature is needed if this is to be made data driven.
If you feel that this would be a good addition to our product, please raise an idea
I didn't create any ideas for this, as we concluded that it's more of a "nice-to-have" than "must-have".
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‎02-28-2024 05:12 AM
Thank you for sharing this info with us. Then we just have to live with this solution.
And what comes to Ideas, in my experience ServiceNow basically never takes actions on those. It's just a nice way from them to ask to write about your need and then they just hope you will never come back to them about that topic again 🙂
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‎02-28-2024 02:18 AM - edited ‎02-28-2024 05:18 AM
Well, I have seen some ideas moved to further states, but usually that's not a quick process.
If someone would need to achieve this functionality then maybe some clever scripting with DOM manipulation would work, but that's way out of my skillset at the moment.