Hi Team, I want to remove knowledge base article template for few knowledge bases, I have tried but not working. when I click on Customer Service knowledge base, I have standard and Known Error article Templates. I want to remove Known Error articl...
Hi Everyone,I need to modify the record page in Service Operation Workspace but Record SNC is not showing in UI Builder under my PDI. Has anyone experienced this in Yokohama, I am on Patch 6 & all versions of workspace are up to date. Can anyone help...
My customer would like to add an 'Add All' button to the 'Add' modal that displays when you add CIs to the Impacted Services related list on a Change in SOW. There is a similar button on the UI16 view of this dialog. I've looked at the modal in SOW ...
Hello. I have a GraphQL data resource that takes several parameters. I wish to disable the resource until all of the values are correctly set, but no matter what I do any change to one of the referenced client state triggers the API. I have set the ...
Is there an html input component that I can add to a page in UI Builder? I see text area and input components, and an html input shows up if it is a field in a form component, but I don't see a standalone html input component.
How can we add view name to the JSON of "chrome_tab" workspace UX page property in UI builder used for + symbol on workspace? { "label": { "translatable": true, "message": "New Incident" }, "routeInfo": { "route": ...
This is a duplicate post of https://www.servicenow.com/community/developer-forum/not-able-to-display-the-content-tree-in-ui-builder-even-when-my/m-p/3353158/thread-id/1222389 DescriptionI’m building an interactive Tree component in UI Builder on Serv...
I have a Widget Server Script(function() { data.accounts = []; data.attachments = []; // To store attachments var userSysId = gs.getUserID(); // --- Step 1: Find customer_contact for the logged-in user var contactGR = new Gli...
I am trying to modify this kind of formatter that appears in service operations workspace but I don't get how should I do it. I want to hide this columns, and I have found how to hide them in the technical view using formatters and macros, but seems ...
Hi everyone, I'm working on a use case in UI Builder for a workspace experience, and I need help implementing a toggle behavior for a list selector inside a repeater.Setup:I have a left column that contains a repeater.Inside the repeater, there's a l...
How do I change the colour of journal input fields in ui builder? Ideally I want to make Additional comments red.The system property does not change this colour in workspace @Brad Tilton
Is there a way to create a custom notification and select the Next Experience as the delivery channel? The only option I see is email.The intent is to have notifications from a custom application show up in here if the user subscribes to them.
Hi All, We are looking to Migrate only CSM/FSM Workspace Search from Zing to AI Search. During Migration job it is throwing error "There are un-migrated Zing configurations still present for "Now Experience Search Configuration" applications. Please ...
Hi Everyone,For Capturing the Update Sets of Service Operations Workspace.what are the things should Capture it?and How to capture it?
Hi, The customer is experiencing weird behaviour on a workspace page after duplicating the browser tab. This does not happen if the same workspace is opened from a blank tab.Is it possible that the same client state is accessed by both tabs? Can I mo...
