Hi - Change workflow in Service operations workflow is triggering approvals to group members along with group manager, the approval has to be triggered only to group manager. The design is working fine in UI 16 but not working in workspace, do we nee...
Hello, How can I configure the "Announcement" tab in the Service Operations Workspace? The client's requirement is that when a P1 or P2 incident is raised, the color of the announcement should change to red in the Announcement tab. Attached screensho...
Method used : openRecord(String table, String sysId, Object params) openRecord() - It is a client-side GlideAgentWorkspace API used to open a new record in a sub-tab within Workspace. Implementation : Use the following code within a Work...
One of our groups is using Enhancements as a way of categorizing their stories that they are working using the Agile Board (agile_board) interface, on the Backlog tab.They would like to be able to filter by this value, similar to how the the stories ...
Hi In SOW or CSM/FSM Workspace we can configure and use Templates. They are ordered ba alphabetic order.Is it possible to change this and made some kind of Favorite templates which will be shown at the top of the list? Best regards, Nenad
Hi Team, I want to set watchlist user on case table, based Account then contact Relationships. In contact Relationships I have 3 contacts I need to all the three in watchlist field once they select that Account.
We are just dipping our toes into workspaces and I am struggling with a concept that seems simple, but I can't figure out how to implement it. I understand that different landing pages can be created for different groups using audiences, but I really...
Hello Community,Usually, I try to play around and find out myself, but in this case, I'm in a hurry.I have a few questions about the UI Builder and OOB workspaces, especially the GRC-Compliance Workspace.The general goal is: The client wants to have ...
I am planning to use stepper component in UIB to fill the form data. My form has 4 sections and would like to map each section to one step in stepper and use next button to navigate the steps and finally use Submit button to save the record. Does any...
Hi,I have ServiceNow Next Experience UI Application, with home page and student form page. Both pages linked with button click. From Home page I come to student page, while submitting the form if mandatory filed is missing, it generates the alert. Wi...
Hello everyone, I'm working on incorporating a Checklist component into several customer workspaces, as there's a growing demand for this feature. Specifically, our customers are looking for functionality that allows end-users to create and edit thei...
Hey everyone, I'm looking for some brainstorming help. I'll explain the situation. We have an automated process that imports a CSV file with new hire data and stores it on an import set table. Duplicate new hires records may be loaded onto the table ...
I am developing Now UI pages in Washington version and when using List Component - it is not loading "New" Button by default. I followed https://www.servicenow.com/community/next-experience-articles/add-a-button-to-the-list-component-using-declarativ...
Hi Team, How to add watchlist users also in My Lists in CSM portal. Rightnow when I click on My Lists header menu, In All Cases right now it is displaying all the cases which you are the contact person.Now if I am adding any person in watchlist of th...
Hi, I use PDI, "System administrator" role, and changed time-zone to my local time-zone.In "scheduled reports" module, I used "All Incidents by State" report, added my personal e-mail address, set Run "periodically every 2 minutes" to test the "sc...
