Is there a way to add a Work Notes field or something similar to Call records? At our Help Desk, when we FYI a Call, we add comments in the Description or Short Description field. So, if another team member checks the Call, they can see why someone e...
In UI Builder, I've added a Dashboard to my page and have configured "Use default redirections" to false for it. I have then added an event for Dashboard widget Clicked > Execute - Client script > Dashboard Widget Clicked. Here's the issue: everythin...
Problem: I have two sets of JSON data, one the dummy JSON loaded to a Content Tree when you first create it with a "sublabel" field added to each item, and a real dataset coming from a data broker translated to use the key:value pairs defined in the ...
Hi, In ServiceNow UI Builder, I have a form component and need to enforce a validation rule:If a field’s value (after trimming whitespace) is less than 4 characters, the focus should stay on that field until it’s corrected. I also want the same valid...
I'm trying to set up the Service Operations Workspace Landing Pages for the Tier 1 and Tier 2 users. However, I've found that users who have the role of "admin" are seeing the Tier 1 landing page Overview section, not the Tier 2 version. The Audience...
According to this article:https://www.servicenow.com/community/next-experience-articles/dynamically-changing-images-illustrations-with-theme-selection/ta-p/3243723There should be a Coral theme available, but it's not there. And I can't find any infor...
Hi, Everyone, I created a workspace toolbar with buttons to open different dashboards. Since I have several dashboards, I added a button for each one. However, I can't open multiple dashboards simultaneously, and there's no close button. How can I fi...
Hi,I developed an app in UIBUILDER but I don't have a complete UPDSET of my work.Now I would like to replicate the app on another instance and I am copying everything I need by hand.There remains a problem that I can't solve, in the new instance UIBU...
I have a related list action on change_task table, implemented as client script.When I click on that action, in the console, I am getting the error SCRIPT:EXEC Error while running Client Script "GlideScopedScript": TypeError: Cannot read properties o...
Does anyone have any idea how Client Script Page in Catalog Builder fetching the sys_id of catalog item? If you see this page filters the records based on the current catalog item which is being edited in Catalog builder.
Hi all, I am facing one issue, attaching screen shot below,I have requirement to change the order of related list in Sow,I want attachments to be placed after extended RCA.I have created a duplicate page of record srp from ui builder, but not able to...
We have a project workspace setup. However, the sort options in the dropdown do not include sort by alphabetical order. Can someone show me information on how to add that? Thank you!
Hello, I need to configure the non admin user who can view and access the domain picker tool in Next Experience UI through user role only and DO NOT add system properties [ “glide.ui.domain_reference_picker.enabled” or “gliide.ui.polaris.domain_picke...
Hi Team, I want to remove knowledge base article template for few knowledge bases, I have tried but not working. when I click on Customer Service knowledge base, I have standard and Known Error article Templates. I want to remove Known Error articl...
Hi Everyone,I need to modify the record page in Service Operation Workspace but Record SNC is not showing in UI Builder under my PDI. Has anyone experienced this in Yokohama, I am on Patch 6 & all versions of workspace are up to date. Can anyone help...
