I have a Widget Server Script(function() { data.accounts = []; data.attachments = []; // To store attachments var userSysId = gs.getUserID(); // --- Step 1: Find customer_contact for the logged-in user var contactGR = new Gli...
I am trying to modify this kind of formatter that appears in service operations workspace but I don't get how should I do it. I want to hide this columns, and I have found how to hide them in the technical view using formatters and macros, but seems ...
Hi everyone, I'm working on a use case in UI Builder for a workspace experience, and I need help implementing a toggle behavior for a list selector inside a repeater.Setup:I have a left column that contains a repeater.Inside the repeater, there's a l...
How do I change the colour of journal input fields in ui builder? Ideally I want to make Additional comments red.The system property does not change this colour in workspace @Brad Tilton
Is there a way to create a custom notification and select the Next Experience as the delivery channel? The only option I see is email.The intent is to have notifications from a custom application show up in here if the user subscribes to them.
Hi All, We are looking to Migrate only CSM/FSM Workspace Search from Zing to AI Search. During Migration job it is throwing error "There are un-migrated Zing configurations still present for "Now Experience Search Configuration" applications. Please ...
Hi Everyone,For Capturing the Update Sets of Service Operations Workspace.what are the things should Capture it?and How to capture it?
Hi, The customer is experiencing weird behaviour on a workspace page after duplicating the browser tab. This does not happen if the same workspace is opened from a blank tab.Is it possible that the same client state is accessed by both tabs? Can I mo...
Hi everyone, It might seem simple, but I can't remove the 'Email templates' option from HR Agent Workspace. When I click the 'Compose email' button, it always appears even if I remove it from the contextual side bar.Print below for reference:Any idei...
The Service Operations Workspace includes a page/variant for rendering records called Record SNC. It is different from what you get if you start with a template such as "Standard record" or "CSM default record" and create your own record variant. The...
Hi folks, I have a requirement in UI builder - "Is there any possibility we can hide the "Data visualization component" Based on the filter condition we apply?"
I have been struggling with this issue. In order to solve it, I have been trying to find the "Request" tab in the UI Builder, and I think I have found it. Now the problem is that I don't know how it works. I'll try to explain what I found:If you navi...
Is it possible to add pa_dashboard like how we add par_dashboard to workspace
Hi all, I was using the links below to add a new button to open a Modal so that a user can choose specific records from a m2m list. The modal works, which is great! Now I want to filter the records available to the user and since my implementation i...
When navigating to the next experience, a new version of the core UI is presented, opening a case view, is it possible to embed the playbooks within without needing to navigate to workspace? Academy videos specify playbooks can be embedded into any n...
