How to Add Custom Workspace in Workspace module?

Ejay Pallera
Tera Contributor

I created an App using App Engine Studio and added an experience using Workspace.

I do not see the workspace created under workspace module in the UI16 and I also would like to attach a playbook inside my workspace.

Easily I can add a playbook to agent workspace but not in my custom.

3 REPLIES 3

Maik Skoddow
Tera Patron

Hi

unfortunately it is not really clear what your issue is and your attached screenshot does no fit to your question.

Regarding the playbook topic:
As a starting point, please go to my article Platform: Process Automation Designer & Playbooks || Knowledge & Troubleshooting Resources

Kind regards
Maik

Hello

Attached picture shows the "Add" button and what's inside of it, the New Incident and New Interaction. I want to include my created table. How to do that? Thank you

Regards

Ejay

Hi Ejay,

I think there are required some steps to configure for your workspace:

  1. Go to UX page Register (sys_ux_page_registry) of your workspace:
    find_real_file.png
  2. Go to chrome_tab properties:
    if this is not existing, you just create new one (must be the correct name)
    find_real_file.png
    find_real_file.png
  3. The value of this property, you can see this blog(section 5):
    https://nowtektalk.blog/2021/03/10/servicenow-uib-page-properties/

 

Hope this will help!