How to add watchlist users also in My Lists in CSM portal
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02-21-2025 06:29 AM
Hi Team,
How to add watchlist users also in My Lists in CSM portal.
Rightnow when I click on My Lists header menu, In All Cases right now it is displaying all the cases which you are the contact person.
Now if I am adding any person in watchlist of the cases, he is not in contact, Now I want watchlist user also able to view case in CSM portal under All Cases.
@Jaspal Singh @Community Alums @Anil Lande

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02-25-2025 07:49 AM
correct
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02-25-2025 10:48 PM - edited 02-26-2025 07:37 AM
Updated the script Include with contact as dymanic me
"contactDYNAMIC3a3138280f3e10103ff81b41ff767e9f"
updated the script include name in widget also
In My Cases still it is showing watchlist user case also
Filter is also not applied here, in my cases
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02-26-2025 07:37 AM

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02-26-2025 11:52 AM
Did you clone the widget?
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02-26-2025 07:24 PM
No, In the same widget only I have updated the script include name.
Do I need to clone the widget?