How to add watchlist users also in My Lists in CSM portal
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02-21-2025 06:29 AM
Hi Team,
How to add watchlist users also in My Lists in CSM portal.
Rightnow when I click on My Lists header menu, In All Cases right now it is displaying all the cases which you are the contact person.
Now if I am adding any person in watchlist of the cases, he is not in contact, Now I want watchlist user also able to view case in CSM portal under All Cases.
@Jaspal Singh @Community Alums @Anil Lande
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02-27-2025 01:43 AM
Now I have cloned the widget and used that widget in csm_my_lists page.
Still it is showing in same way, means watchlist case is still able to view in my cases.
Question: After creating query rule for watchlist, do we need to use it anywhere in script include
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02-25-2025 01:27 AM - edited 02-25-2025 01:28 AM
Created new separate menu called "My Watchlist Cases", right now it is showing all the cases
How to add condition in script include to show only cases which logged user is in watchlist