How to configure the Phone setup in UI builder Agent Workspace for case management
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12-07-2023 11:43 PM
Hello All,
I am looking for the new customization or configuration of the Phone setup in UI builder.
I assume that the default setup is already available in the HR Agent workspace and the same way I am trying to bring it in the Agent Workspace for Case Management based on UI Builder but it is not working.
I am trying on my personal instance to bring this setup and please find the below screen shot for your reference.
Please check and let us know. Thanks.
HR Agent Workspace
Agent Workspace for HR Case Management (UI Builder)
Kind regards,
Murugan .S
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