How to find the "Template" page /UI in Change workspace ?

Virendra K
Kilo Sage

Hi All,

 

Please refer below snap shot. I want to find the "Template" page/ UI option (snap 1) ? where I need to apply a filter condition to field while creating a new template(snap 2)? I am new to the UI builder and workspace so unable find it.

How I could go and see below Template option in UI builder ? 

VirendraK_0-1745940372313.png

 

VirendraK_1-1745940479109.png

 

Regards,

Virendra

8 REPLIES 8

Dibyaratnam
Tera Sage

This is in which workspace, is it OOB?

no its not OOB. Its Change workspace.

Ankur Bawiskar
Tera Patron
Tera Patron

@Virendra K 

did you try in that sys_template table and field?

what filter you want to add?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

When press + sign and create a new template using Toggle Template bar in classic or Workspace, there is one drop down/list field called "Customer experience". Currently its showing only one value (based on some criteria/condition) and the ask is, to show all the values in the list /drop down from customer experience table. 
I am unable to find like how /where I could search this field and apply the condition on it ?

 

Regards,

Virendra