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How to find the "Template" page /UI in Change workspace ?

Virendra K
Kilo Sage

Hi All,

 

Please refer below snap shot. I want to find the "Template" page/ UI option (snap 1) ? where I need to apply a filter condition to field while creating a new template(snap 2)? I am new to the UI builder and workspace so unable find it.

How I could go and see below Template option in UI builder ? 

VirendraK_0-1745940372313.png

 

VirendraK_1-1745940479109.png

 

Regards,

Virendra

8 REPLIES 8

Dibyaratnam
Kilo Patron

This is in which workspace, is it OOB?

no its not OOB. Its Change workspace.

Ankur Bawiskar
Tera Patron

@Virendra K 

did you try in that sys_template table and field?

what filter you want to add?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

When press + sign and create a new template using Toggle Template bar in classic or Workspace, there is one drop down/list field called "Customer experience". Currently its showing only one value (based on some criteria/condition) and the ask is, to show all the values in the list /drop down from customer experience table. 
I am unable to find like how /where I could search this field and apply the condition on it ?

 

Regards,

Virendra