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Add Blocks Ui Action not working After Enabled it for Service Operations workspace

pesrinivasa
Tera Contributor

‎04-29-2025 08:54 PM

Hi , In servicenow there is a Ui Action called Add Blocks, is used to add Knowledge blocks to knowledge article.I have enabled it for Service operations workspace

pesrinivasa_0-1745985086989.png

After enabled this the Ui Action button is appearing in workspace but not performing any action after clicking on it.

pesrinivasa_1-1745985262063.png

Any help from the Community?

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Brad Tilton
ServiceNow Employee

‎05-01-2025 07:24 AM

That UI Action is not compatible with workspace. It's possible that SOW doesn't yet support that functionality.

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