How to hide attachments list in "Global Search" - "Knowledge & Catalog - Knowledge" result card.

Suhyeon Lee
Tera Expert

How to hide attachments list in "Global Search" - "Knowledge & Catalog - Knowledge" result card.

 

I have already found a similar article in the past, but it is no longer relevant due to the transition to Now Experience.

(Old Knowledge - How to prevent attachments from displaying in search results?)

 

I was able to access up to the Wrapper inside the Polaris App Shell, but couldn't go any further.

Is there a way to remove attached documents from the knowledge search results?

 

** I want to keep the file indexing and search functionality enabled. I just want the files to be hidden from the search results.

 

SuhyeonLee_1-1744267042109.png

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Suhyeon Lee 

so you searched 12345 and it gave you KB and within those KB you don't want to show attachments associated to that KB?

Did you check the KB search source?

check this link

Knowledge Base - How to remove attachments from search results 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I want to keep the file indexing and search functionality enabled. I just want the files to be hidden from the search results.