How to hide refresh/info/more buttons on Platform Analytics dashboard?

kack l
Tera Expert

Hi Community,

I am using a Platform Analytics dashboard as the home page for employees.
On the top right, three buttons appear (refresh, info, and more options).

For end users, I would like to hide either the last two buttons (info and more) or all three of them.

  • Is there any supported way to hide these buttons?

  • Or is the only option to embed the dashboard in a Workspace page and control visibility there?

Thanks in advance!スクリーンショット 2025-09-05 114300.png

4 REPLIES 4

Ankita_Patil
Tera Contributor

Hi @kack l ,

 

There is no supported way to hide the top-right buttons (refresh, info, more options) directly in the Platform Analytics dashboard.
The recommended approach is to embed the dashboard into a Lightning (Workspace) page,
where you can control the visibility of these buttons using standard Lightning page settings or custom components.

 

In the UI Builder, you have an option to hide the create new button. You can also make it visible based on roles. 

 

based on roles - click on data option, then select page prop > Session >user > roles and select the role needed

Best Regards,

Ankita Patil

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@kack l 

I don't think you can hide those.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@kack l 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Bhuvan
Tera Sage

@kack l 

 

Try using Experience 'Advanced Dashboards' to embed the dashboard in a workspace and you will not get information or refresh icons

Bhuvan_1-1757045232899.png

Below is from PA Dashboards,

Bhuvan_2-1757045292174.png

Below is from dashboard added to configurable workspace,

Bhuvan_3-1757045334240.png

Refer below  link for adding dashboard to configurable workspace,

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/performance-analytics/task/a...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan