How to land the details tab by default in Servicenow workspace

[Dr Atul G- LNG]

Hi @Rajkumarsamakar 

I think it is not possible, you can land on Home page but not any other tab.

[Brad Tilton]

There are a few options for doing this per workspace:

1. Reorder your tabs on the record page so that the details tab is first. This is the easiest option but involves you owning a new record page variant.
2. Pass the selectedTabIndex url parameter into the page's url when its opened like so: https://instance.service-now.com/now/sow/record/incident/57af7aec73d423002728660c4cf6a71c/params/sel.... The downside here is that you'll need to update wherever the link is being generated from.
3. Set the value in the default tab property on the on the tab component on the record page in UIB. Also involves owning the record page, unfortunately.

[Cheri M]

Posting in case this helps someone else.

I was able to achieve this by editing the correct sys_ux_app_route record.

1. Go to: sys_ux_app_route.list

2. Search for Name = Overview and Parent Macroponent = UXR Base Experience Shell

3. (Optional) If you’re targeting a specific application, filter further. For example, I filtered on Route starts with Incident.

4. Switch your scope to match the scope of the record you want to update.

5. Update the Order and Extension Point as needed.

   • For reference, I used Order = 150 and Extension Point = SOW – Record tabs middle.

Hopefully this saves someone else some time!