How to open popup from incident form

cuchi
Mega Guru

Hi All,

 

i trust this email finds you well.

My goal is to open the incident form and click on a button called 'Add Time Worked'. Once the button is clicked, a popup with fields will be displayed and after filling all fields, it will create a record in the 'task_time_worked' table for that specific incident. Finally it will remain in the incident record.

 

So far i created a button and creates a record in the time worked table. Also, tried redirecting to the time worked form creating a new record, but user field is empty (should have my name by default).

 

Would you help me on how to create the ui page containing the following fields and how i pass those values to create the record?

 

- comment

- duration

- action date

- incall (true/false)

- outcall (true/false)

- Type (drop-down)

 

regards,

Max

1 REPLY 1

Gurpreet07
Mega Sage

Hi Cuchi,

 

Create a new Client UI Action and Use GlideModal in the script function to show 'task_time_worked' form.

https://docs.servicenow.com/bundle/vancouver-api-reference/page/app-store/dev_portal/API_reference/G...