How to populate the description and picture of the selected record in the catalog item

[Gopal14]

Hi Team,

How to populate the description and picture of the selected record in the catalog item

EX:

I am having catalog item in that I am having a reference field(cmdb_hardware_product_model), when we select any record in that refence field, that record description and picture should populate below of the reference field.

[Najmuddin Mohd · Accepted solution]

Hi @Gopal14 

On selection of a Catalog, you need write an On change client script and call GlideAjax to the script include to get the value.

Client script:

 
Type: On change

Variable: hardware_model

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }
   

   //Type appropriate comment here, and begin script below

   g_form.clearValue('description'); // Clear the value when another model is selected
   var ga = new GlideAjax('HardwareModel');  // Calling the script include
   ga.addParam('sysparm_name','description');  // calling the method
   ga.addParam('sysparm_model',newValue);
   ga.getXML(answer);

   function answer(response){
	var value = response.responseXML.documentElement.getAttribute('answer');
	g_form.setValue('description',value);  // populating the description
   }
   
}

Script Include:

Client callable : True

Name: HardwareModel

var HardwareModel = Class.create();
HardwareModel.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    
	description : function() {

        var model = this.getParameter('sysparm_model'); // get the sys_id from the script
        var gr = new GlideRecord('cmdb_hardware_product_model');
        gr.addQuery('sys_id',model);
        gr.query();

		if(gr.next()){ // if sys_id found, return the description
			return gr.description;
		}
    },

    type: 'HardwareModel'
});

If this information helps you, Kindly mark this post as helpful and Accept the solution.

Regards,
Najmuddin.

[Gopal14]

HI @Najmuddin Mohd

I have created both script include and client script same way which you have provided.

Do I need to create another variable to populate description value? 

Any changes required?  where exactly description value will populate

[Najmuddin Mohd]

HI @Gopal14 ,

Yes, field name with backend value 'description' as type HTML.

Regards,
Najmuddin

[Gopal14]

Thanks @Najmuddin Mohd 

For Description is there any other way apart from creating another variable 

I want to populate picture also.