how to remove button from workspace

armanoj
Mega Sage

hi ,

i want to remove these button from the worskspace.

 

armanoj_0-1780403695096.png

armanoj_1-1780403763508.png

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@armanoj 

if you ensure that user doesn't satisfy Table.None DELETE ACL then that button will be hidden by system as ACL is restricting it

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar , without ACL change

Dr Atul G- LNG
Tera Patron

Hi @armanoj 

 

 

To hide a button (such as the "New" button) in a ServiceNow Workspace (like the Service Operations Workspace), use Action Exclusions to suppress the action. 
  1. Navigate to Declarative Actions: Go to sys_declarative_action_assignment.list in the filter navigator.
  2. Find the Button: Search for the button's action name (e.g., create-new-uxf for the "New" button).
  3. Add Exclusion: Open the record, scroll down to the Action Exclusions related list, and click New.
  4. Target the Table: Set the table to the specific table you want to hide the button for, check Exclude this table, and click Save
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Tanushree Maiti
Tera Patron

Hi @armanoj 

 

Use following steps to hide a button:

  • Make sure you are in the correct application scope, matching the table of the button you want to remove
  • Type sys_declarative_action_assignment.LIST into the Application Navigator filter and press Enter
  • Find the Button: Search for the button's Action label (e.g., "New") or client action
  • Create an Action Exclusion:
  • Open the action record.
  • Scroll down to the Action Exclusions related list.
  • Click New.
  • Select the Table you want to hide the button on.
  • Check the Exclude this table box.
  • Click Submit or Update

Refer: https://www.servicenow.com/community/service-operations-workspace/how-to-hide-or-remove-new-button-i...

https://www.servicenow.com/community/developer-forum/disabling-new-button-from-the-agent-workspace/m...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti