How to remove "Encrypt with Module"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2024 04:23 PM
Hi All - we recently upgraded to Vancovuer and when we click on attachment icon in any record such as incident, change etc, we see an option to choose encryption. How can we turn this off?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2024 07:07 PM
Hi @pramodkumar
please refer to the answer in the following similar question: https://www.servicenow.com/community/itsm-forum/forced-encryption-on-attachments/m-p/2626523
Maik
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2024 07:09 PM
Hi @pramodkumar ,
You can Navigate to All> System UI> UI Macros
Look for "optional_attachment_encrypt ", then open the record:
update the optional_attachment_encrypt UI macro.
OOB config:
Updated:
You also need to comment out these lines:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2024 01:25 PM
@Community Alums when we apply this logic, will it completely remove "encrypt with module" or will it hide just choices in it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-24-2024 11:51 PM
Hi @Community Alums
What if we want to add this on the new table? How do we do it