How to remove the banner image in next experience UI

[Navyaaa]

i dont want to change but remove the banner image in my next experience ui and i tried everything (deleted the image from sys properties> my company, cache.do, changed to ui 16 and tried) but nothing worked. 

[Ankur Bawiskar]

@Navyaaa 

may be try to update it with some transparent image?

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[Tanushree Maiti]

Hi @Navyaaa 

Post deleting the UI 16 banner image , did you perform perform a cache.do ( you mentioned you did it) and logout.do  and log back into your instance.

If not , do it and check.

Note: Hopefully for exploring purpose ,you are doing it in your PDi. A banner image is important for branding and visual identity.

Refer this Servicenow Documentation:

https://www.servicenow.com/docs/r/platform-user-interface/change-instance-logo.html

Examples of how to modify the banner 

[Rakesh_M · Accepted solution]

HI @Navyaaa ,
1.Navigate to System Properties>>Basic Configuration UI16

2.Under Banner Image for UI 16 upload any image.

3.Now navigate to sys_properties.list
4.Open the system property "glide.product.image.light" , clear the value and attachment.
5.Now Navigate to sys_attachment.list
6.Filter out record with File name = banner_image_light.

7.Delete the record and refresh the instance , The banner image will be no longer visible.

[Rakesh_M]

Hi @Navyaaa ,
After removing the banner image, I'm facing an issue where I'm unable to properly select the Navigation Menu . It looks like removing the banner introduces this bug.

Instead use a transparent svg:

1.Open any text editor and paste following code and save it.

<svg xmlns="http://www.w3.org/2000/svg" width="0.1" height="0.1"/>

2.Now change the file type to .svg and save it.
3.Use this as banner image.This resolves the Navigation Menu selection issue.

4.The drawback is that when you hover to the left of “ALL” and click, you are still redirected to the Home page.