How to remove the banner image in next experience UI

Navyaaa · 6 hours ago

i dont want to change but remove the banner image in my next experience ui and i tried everything (deleted the image from sys properties> my company, cache.do, changed to ui 16 and tried) but nothing worked.

Rakesh_M · 3 hours ago

HI @Navyaaa ,
1.Navigate to System Properties>>Basic Configuration UI16

2.Under Banner Image for UI 16 upload any image.

3.Now navigate to sys_properties.list
4.Open the system property "glide.product.image.light" , clear the value and attachment.
5.Now Navigate to sys_attachment.list
6.Filter out record with File name = banner_image_light.

7.Delete the record and refresh the instance , The banner image will be no longer visible.

View solution in original post

Navyaaa · 3 hours ago

It did work but i want servicenow original banner image i dont want it to be removed completely

Rakesh_M · 2 hours ago

Hi @Navyaaa ,

To restore the original banner image, update the system property glide.product.image.light value to now-next-experience-logo.svg.
Alternatively, revert the record.