Is it possible to show additional information in the attachment card of

[gk13]

For Incidents I need to add addtional information in the entries of the attachment card. The information resides in the sys_attachment table and should be shown underneath the size e.g. Uploaded by: <sys_created_by".

Can anybody describe what has to be configured to achieve that requirement.

[Ankur Bawiskar]

@gk13 

if you don't have UI builder experience then please take now learning course on UI builder.

[Ankur Bawiskar]

@gk13 

Hope you are doing good.

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[gk13]

Hi @Ankur Bawiskar even after clicking through the UIB course I still do not know what has to be configured to achieve my requirement. Where does the attachment component event gets it's data from. In the component itself I can't find any reference to the sys_attachment table

[Diogo Ramos]

Hello, I don't think you can edit out of the box components from ServiceNow, this seems to be blocked. Unless someone has a way to reverse engineer this.

So you would have to build your own version of this page, which might be a bit complex to do, to include all the actions available on the default component, so evaluate if you really need to go that way.

You could also show a related list of the attachments, which will allow you to show the info you need, or have a action that you click and you can see extra info on a dialog, or other way on top of this default widget.

Hope it helps.