Next Experience missing global search option

[Steve75]

In our instance we are missing the global search source as shown below for the global search toolbar. Does anyone have any idea how to add the global search to this list?

We have the now experience search config but it still doesn't show the global source in the search bar.

 

[Mike_R]

See this article from SN (you might need to login to view). 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1205623

If this doesn't help then I would suggest opening a support case.

[avig_]

i am having the same trouble, is there a fix for this?

[Damini Sheth]

Hi, You can refer to KB article for solving your issue:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1209225

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Damini Sheth

[Jeremy Chapman]

I am also having this issue and the article above does not help.  The only search option in my navigator is Search Service Operations workspace.  Yesterday I had the drop down arrow to use either Global Search or Service Operations Workspace search, now the global search option is gone.