Hello,  We're having some difficulty with how the Vulnerability Response module chooses CI.  Say our cmdb looks like this: NameClassws-serveraWindows Serverws-serveraVirtual Machine Instancews-serveraStorage Volume When the VI is created it should ma...

Is there a way to add an interactive filter for a related list condition?

Hello, Looking for advice/best practice for getting phishing emails into ServiceNow. The process right now is that a user reports a phish in Outlook and when they do that the email gets sent to ProofPoint to evaluate.   We would like to get this into...

I'm seeing a lot of this message in the error log and trying to figure out what's causing it. Does anyone have any insight? I see the error every few minutes   FAILED TRYING TO EXECUTE ON CONNECTION glide.5 (connpid=1156079): INSERT INTO sys_api_stat...

Hello,   I’m looking for something similar to the walk up experience module. But instead, I just want to setup iPads where users can submit incidents and requests. There will be no genius bar/tech bar, just normal incident and requests. Couple requir...