Next Experience UI – How to change the ServiceNow logo link target?

kack l
Tera Expert

yesterday

Hello Community,

In the Next Experience UI, the ServiceNow logo (top left corner in the global navigation bar) currently redirects to the default homepage.

  • In the classic UI, we were able to change this behavior using the system property glide.banner.image.url.

  • However, in Next Experience, this property no longer has any effect.

My question is:

  • Is there any supported way to configure the logo so that clicking it redirects to a specific Next Experience dashboard (for example /now/platform-analytics-workspace/dashboards/...)?

  • Or is this link currently fixed and cannot be customized via Theme Builder or system properties?

Any guidance or best practice would be appreciated.

Thank you!屏幕截图 2025-09-03 210854.png

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4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

yesterday

Hii @kack l 

Clicking on the logo takes the value from Preference.

 

DrAtulGLNG_0-1756901568874.png

 

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kack l
Tera Expert
In response to Rafael Batistot

3 hours ago

 

Thank you very much for your answer, that helps a lot.
I set the system property glide.login.home like this and it works:

/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/21232xxxxxxxxxxxx

It redirects users to the dashboard after login.

However, I would like to confirm:

  • Is this URL format okay to use, or is it just an internal route?

  • Is there a better/official way to set glide.login.home for a Platform Analytics Workspace dashboard in Next Experience?

  • Any known impacts of using this approach?

 

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Rafael Batistot
Tera Sage
In response to kack l

2 hours ago - last edited 2 hours ago

Hi @kack l 

 

I’m glad to hear that…

 

See what documentation says about 

 

In the Value field, enter the name of the page that all users see upon login.

Use <page name>.do; you may omit thehttp://''instance''.service-now.com/ portion of the URL. To determine the page name or the URL of a page in the system, you can point to a link. Some possible pages are welcome.do and incident.do.

To specify a dashboard landing page, set the property to $dashboards.do?dashboard=<SYS_ID>. Replace <SYS_ID> with the sys_id of the dashboard.

To direct users to service portal, set the property to /sp

 

Reference 

 

https://www.servicenow.com/docs/bundle/zurich-platform-security/page/administer/login/task/t_Specify...


In other words..

  • For simple redirection to a dashboard for all users, use the official glide.login.home = $dashboards.do?dashboard=<SYS_ID> method.

 

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