on click of reports redirecting to list view of the table

Vedavalli
Kilo Sage

Hi all,

on click of report it's redirecting to list view of the table . but for one column in the same report it is redirecting to report view only
my report

Vedavalli_0-1761026466149.png

on click of first column it's redirecting me to list view of that table

Vedavalli_1-1761026507801.png


but when i click on other column of the same report it's taking me to same report

Vedavalli_2-1761026572014.png

I want it to redirect to list view. why it's causing for this 
thank you in advance

1 ACCEPTED SOLUTION

Vedavalli
Kilo Sage

show other is checked , some categories missing on the chart display will fall under other so it won't redirect

View solution in original post

2 REPLIES 2

Vedavalli
Kilo Sage

show other is checked , some categories missing on the chart display will fall under other so it won't redirect

J Siva
Kilo Patron
Kilo Patron

Hi @Vedavalli 
That is the expected behavior. The ‘Other’ option represents a collection of all remaining values. By default, the report displays only a limited number of columns. When you click ‘Other,’ the next set of columns will be displayed on the same report view.
Refer the below support article for more info..
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755872

Regards,
Siva