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11-03-2022 01:57 PM
In the core UI (classic), it is possible to open the email client and specify a value in the table i'm calling the email client from. For example, if calling the email client from incident, I could add a value to the business_impact field with
/email_client.do?sysparm_table=incident&sysparm_sys_id=57af7aec73d423002728660c4cf6a71c&sysparm_target=incident&sys_target=incident&sys_uniqueValue=57af7aec73d423002728660c4cf6a71c&sys_row=0&sysparm_encoded_record=&sysparm_domain_restore=false&incident.business_impact=ack&sysparm_stack=noUsing this, I am able to control which email client template the email client opens. I have used this in the past to open the email client with a specific table from a UI action. I'd like to do something similar in workspace but the url structure is different. Does anyone know how this can be achieved? I've tried some url combinations from this article but nothing has worked for me yet.
Solved! Go to Solution.
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11-08-2022 12:55 PM
It looks like I can create a record in sys_email_draft and set whatever values I want for the email, then do action.openGlideRecord to open it up in the workspace email client
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11-08-2022 12:55 PM
It looks like I can create a record in sys_email_draft and set whatever values I want for the email, then do action.openGlideRecord to open it up in the workspace email client
