Playbooks within next experience core ui
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08-03-2025 05:30 AM
When navigating to the next experience, a new version of the core UI is presented, opening a case view, is it possible to embed the playbooks within without needing to navigate to workspace?
Academy videos specify playbooks can be embedded into any next experience page but I cannot find any evidence of the playbooks in this way.
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08-03-2025 11:58 PM
Hi @doddkieran
unfortunately it's not possible. You can embedd playbooks in all experience (includeing mobile and service portals) except the Core UI.
Maik
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08-04-2025 12:26 AM
I agree with what @Maik Skoddow mentioned.
it's only supported in workspace and portal.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader