Reference Field Not Showing

TashfiqueH
Tera Contributor

Hi

I am having this issue where the magnifying glass is not showing. You can see from my form design the fields Employee.HR, Employee.Manager are showing the magnifying glass where I can choose the record.  But for the Employee.Number and Employee.name it is not showing.

 

Can you help me?

 

 

TashfiqueH_0-1737968628241.png

TashfiqueH_1-1737968643456.png

 

2 ACCEPTED SOLUTIONS

Juhi Poddar
Kilo Patron

Hello @TashfiqueH 

  • Magnifying glass is visible only for reference field.
  • The HR and Manager is a reference field referring to the user table, whereas Number is a string field.
  • You can see the configuration of each field by right clicking on the form label and click configure dictionary.

Hope this helps!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

View solution in original post

@TashfiqueH  The HR and Manager field are reference fields on Employee referenced table.(As per your screenshot) so the reference icon is visible on your leave request form

 

Reference icon is visible Not because it is a dot-walked field, It's visible because of the field type 'Reference'.

 

VoonaRohila_0-1737984025340.png

VoonaRohila_1-1737984159652.png

 

 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

View solution in original post

11 REPLIES 11

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @TashfiqueH 

Could you please share the from as well.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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TashfiqueH_1-1737969695844.png 

This is the form. You can see the below 2 they dont have the magnifying glass

 

Hi @TashfiqueH 

 

Could you please try one field via form Layout.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Voona Rohila
Kilo Patron
Kilo Patron

Hi @TashfiqueH 

Employee is a reference field so you will see magnifying glass icon to search the record from the reference list.

whereas Number and name are String fields.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP