Remove Discuss from UI Header

Sneha Anil2
Tera Contributor

Hi,

I have to removes discuss from servicenow UI Next Experience Header. Is there any way to do it?

SnehaAnil2_0-1715157329322.png

Thankyou in advance for your help.

 

Thanks,

Sneha

 

1 ACCEPTED SOLUTION

Adarsh3003
Giga Guru

Hi @Sneha Anil2 ,

 

please follow below points and refer some images also....

 

Firstly , Select Application Scope : Omni-Experience Standard Feature set, then

 

  1. Navigate to All > Conversational Interfaces > Settings.
  2. Select Sidebar
  3. Activate Sidebar by Disabling the Activate option.
  4.  'Save'

 

If this is helpful for you, Please mark Helpful and Correct solution


Thanks & Regards
Adarsh Verma

 

Adarsh3003_0-1715163697006.pngAdarsh3003_1-1715163862533.pngAdarsh3003_2-1715163942242.png

 

View solution in original post

7 REPLIES 7

Adarsh3003
Giga Guru

Hi @Sneha Anil2 ,

 

please follow below points and refer some images also....

 

Firstly , Select Application Scope : Omni-Experience Standard Feature set, then

 

  1. Navigate to All > Conversational Interfaces > Settings.
  2. Select Sidebar
  3. Activate Sidebar by Disabling the Activate option.
  4.  'Save'

 

If this is helpful for you, Please mark Helpful and Correct solution


Thanks & Regards
Adarsh Verma

 

Adarsh3003_0-1715163697006.pngAdarsh3003_1-1715163862533.pngAdarsh3003_2-1715163942242.png

 

Hi Adarsh,

 

I did what you suggested but its still there only I tried logged in again also.

SnehaAnil2_0-1715164949458.png

Is something other also need to be done?

Thanks,

Sneha

 

Hi @Sneha Anil2 ,

 

Whatever I have suggested to you, I tried it in my PDI.

 

I followed same steps...

Select Application Scope

Go to Conversational Interface than Setting after that select Side bar and drag off than Save.  

 

Please try once again to select Home workspace and refresh page..

 

I hope it will work 

 

 

If this is helpful for you, Please mark Helpful and Correct solution


Thanks & Regards
Adarsh Verma

Hi Adarsh,

I did on my PDI only on which version your instance is in?

Thanks,

Sneha