Report ranges configured in the system is not being applied to the reports in UI Builder Components.

Malliga Raghava
Tera Expert

The default report ranges configured in the system is not being applied to the Data Visualization components in UI Builder. But they are applied when the report is built in the platform native UI.

A remote table is receiving data from REST API response and contains the date time field in proper date time format. While trying to generate a bar chart with group by as the date field and aggregation as Count using the native UI reports, chart is showing as expected. But the same configuration in the UI Builder data visualization shows that it is unable to generate the chart. Please let us know if there is any existing article to setup similar chart using the UI Builder components.

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3 REPLIES 3

abhishk9
Tera Contributor

 Report range are also not working while Platform analytics too.

The visuals works fine with Native UI.

IronPotato
Mega Sage

Hi @Malliga Raghava ,

 

try this one: Re: How to dynamically change single score data vi... - ServiceNow Community

There are examples how to properly setup visualization component, group by also

 

 

abhishk9
Tera Contributor

Solution Proposed by ServiceNow:
Upon investigation, we identified that the issue is due to a known product defect.
The fix for this has been implemented and is available starting from Xanadu Patch 8 and in the Zurich release.
To apply the fix, please upgrade your instance to Xanadu Patch 8 or later.