Simple declarative action won't trigger
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06-03-2025 09:06 AM
I am attempting to create a simple declarative action to sit at the top of a list. This particular list is being filtered by reports and it is intended to just reset the query on the list back to default.
I have been following this very useful guide: https://www.servicenow.com/community/next-experience-articles/add-a-button-to-the-list-component-usi...
As far as I can tell I have everything setup. The action is showing on the list, the event mapping exists and has the target event set but nothing is happening when I press the button. At the moment I have it linked to a simple client script that writes to the console (just so I could see if it triggers). (Note: The client script works when set to another button so it's not the script).
I appreciate the question is fairly broad but I have no idea what to troubleshoot next. I have included some screenshots of my setup below. Unsure if anyone can suggest something else I need to check please?
Handled Event (in body of page)
Event Mapping
Action Assignment
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