Restrict new Donut visualization in 'Overview' in service operations workspace

RameshKumar30
Tera Contributor

I have configured a new donut for 'Problem tasks assigned to Team' under Overview component and the donut I have configured is showing up in both the 'My Work' and 'My Team's Work' drop-down, can any one please let me know on how to make the newly configured Donut  available  only in 'My Team's Work' alone.I'm stuck and unable to proceed further, 

 

Thanks in advance,

Kamal

5 REPLIES 5

devservicenow k
Tera Contributor

@RameshKumar30 

Can you share me How did you change it in the My work ? as i am having the same Requirement so it will be useful to me

@devservicenow k , were you able to restrict the donut to a specific group under 'Overview' , If so can you please share the steps.

RameshKumar30
Tera Contributor

First you need to duplicate the variant page(Home) to do customization,
under  'overview' you can see 'viz carousel' component, add the donut visualization chart wherever you want to place it (ex: before 'Incident SLA' or 'Task assigned to me')if you're not sure with the component, refer the existing component and create the donut chart.
Almost all of the parameters for the components in the viz carousel are in the SowIncidentLandingPageUtilsSNC client script include (sys_ux_client_script_include), add your table and condition of your requirment  over there.

 

 

Did you figure out how to get the new report be a filter for the dynamic card grid below -- I'm stuck there?