Risk Workspace List View Access (GRC Business Lite)

Satishkumar B
Giga Sage
Giga Sage

Could someone explain why, as a GRC business lite user, I can't view the content of the risk workspace list view page, although I can see it on the UI 16 view?

1 ACCEPTED SOLUTION

Satishkumar B
Giga Sage
Giga Sage

I was able to access it now. The issue was related to an ACL restriction. After adding the appropriate role to the ACL, I can access it successfully.

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Satishkumar B 

 

It is tough to say why? may be to improve the performance or for a better user experience. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Satishkumar B
Giga Sage
Giga Sage

I was able to access it now. The issue was related to an ACL restriction. After adding the appropriate role to the ACL, I can access it successfully.

Manus_Bolton
Tera Contributor

Thank you @Satishkumar B  and @Dr Atul G- LNG , 

 

I am having the same issue with GRC business lite user, the user is able to access the Risk Workspace, but not able to see a task (Sn_grc_issue) under the Watchlist section, even though the user have been added to the watchlist section against the record. 

I have provided the GRC business lite user, with the roles outlined in the documentation but somehow he still can't view the record in the Watchlist.

 

Kind Regards

Manus B

Hi @Manus_Bolton 

 

It can be cache issue? Or compare this user with other user and see is any other role is required. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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