SOLVED: Next Experience Developer Tools won't open

aasch
Kilo Sage

EDIT with solution:
The extension seems to have been installed correctly.
I just had to open the Chrome dev tools and look for the Inspector/Profiler tab. I hadn't done that, because clicking on the extension icon seemed broken so I stopped looking any further.
(I'm a fool :D)

ORIGINAL POST:
---
Hi,

I wanted to the try the Next Experience Developers Tools on my PDI, but they don't open for me.
It's always just showing a small white square, no matter what I do or how long I'm loading, see attached screenshot.


Am I doing it wrong?

I've followed the Guide on the "Getting started" page, downloading and installing the extenson from the Chrome store.

Additional info:

  • Chrome version: 137.0.7151.104 (64 bit), freshly installed yesterday
  • NEDT version: 3.6.2
  • PDI SN release: Yokohama
1 ACCEPTED SOLUTION

aasch
Kilo Sage

Issues solved, see edited original post.

View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @aasch 

 

Are you trying to open Update set / Application scope?

 

DrAtulGLNG_0-1749818895274.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hi,

I'm not sure I understand the question. I'm trying to open the "Next Experience Developer Tools".
It's a an official ServiceNow extension for the Chrome browser.

Does opening the Update set / Application scope picker relate to the Developer Tools in any way?

Seems its is known issue , same case with me as well

DrAtulGLNG_0-1749821297130.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi,
I was a bit foolish. Clicking on the extension icon doesn't do anything, like in your screenshot.
If I just open the dev tools (with F12) however, the additional tabs from the Developer Tools are available for me.
I edited my original post accordingly.