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‎06-13-2025 05:42 AM - edited ‎06-13-2025 06:48 AM
EDIT with solution:
The extension seems to have been installed correctly.
I just had to open the Chrome dev tools and look for the Inspector/Profiler tab. I hadn't done that, because clicking on the extension icon seemed broken so I stopped looking any further.
(I'm a fool :D)
ORIGINAL POST:
---
Hi,
I wanted to the try the Next Experience Developers Tools on my PDI, but they don't open for me.
It's always just showing a small white square, no matter what I do or how long I'm loading, see attached screenshot.
Am I doing it wrong?
I've followed the Guide on the "Getting started" page, downloading and installing the extenson from the Chrome store.
Additional info:
- Chrome version: 137.0.7151.104 (64 bit), freshly installed yesterday
- NEDT version: 3.6.2
- PDI SN release: Yokohama
Solved! Go to Solution.
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‎06-13-2025 06:49 AM - edited ‎06-13-2025 06:54 AM
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‎06-13-2025 05:48 AM
Hi @aasch
Are you trying to open Update set / Application scope?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-13-2025 06:02 AM
Hi,
I'm not sure I understand the question. I'm trying to open the "Next Experience Developer Tools".
It's a an official ServiceNow extension for the Chrome browser.
Does opening the Update set / Application scope picker relate to the Developer Tools in any way?
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‎06-13-2025 06:28 AM
Seems its is known issue , same case with me as well
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-13-2025 06:56 AM
Hi,
I was a bit foolish. Clicking on the extension icon doesn't do anything, like in your screenshot.
If I just open the dev tools (with F12) however, the additional tabs from the Developer Tools are available for me.
I edited my original post accordingly.