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Start chat with users in Next Experience UI without Connect Chat

Aaron Munoz
Tera Guru

In Connect Chat, I could start a conversation with any user or group of users in the system. Connect Chat is no longer supported in Next Experience. Is an equivalent feature available?

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hey,

Connect chat is no longer available, 

Please refer to below article:

Connect Support Planned Deprecation

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar

View solution in original post

5 REPLIES 5

Hey @Aaron Munoz Feel free to mark correct, If I answered your query. Will be helpful for future visitors looking for similar questions 🙂
Best Regards
Aman Kumar