Time worked field in Workspace Load

[Kohei Tominaga1]

Hi, 

I have added Time Worked field in configurable workspace and after this release an issue often happen.

When I open some tickets in the workspace and then change the window from browser to Excel or Outlook or any other and go back to the browser, the browser continue loading with white screen.

Is there any impact on browser performance if the Time work field is located on ticket form?

[Mark Manders]

Workspaces are a huge pain when it comes to refreshing, caching, etc. The Time work field is one that runs with a timer, so it is continuously updating client side and writes its value to the server once done.

Please check on your system properties: 
glide.ui.timer.started (if set to true, it will start automatically when the record is displayed)

com.snc.time_worked.update_task_timer (if set to true, it will update the timer field when task time worked values get modified).

[Kohei Tominaga1]

So, is it not recommended to place the time_worked field on ticket form?

In my instance, the properties you mentioned are
glide.ui.timer.started is true

com.snc.time_worked.update_task_timer is false