UI Builder and Workspace

Kanimitha S
Tera Expert

Hi, I have created new workspace using UI Builder. I can view that workspace, but one of my colleagues can't view the workspace. Remaining everyone can see. She also has admin role, like everyone have.

KanimithaS_0-1722354982997.png

 

KanimithaS_1-1722355053243.png

Sometimes its shows like this for everyone, if again I click that home navigation, then it will appear. Why by default it is not showing home page?

 

1 ACCEPTED SOLUTION

In that case there has to be a role somewhere that they're missing or if you're showing a dashboard on the homepage you'd need to make sure they have access to the dashboard.

View solution in original post

4 REPLIES 4

Brad Tilton
ServiceNow Employee
ServiceNow Employee

What is the URL you're both navigating to? Do you have a home page set for the experience?

Kanimitha S
Tera Expert

Hi @Brad Tilton ,

Yeah, I have a home page set for this experience. Everyone can see the workspace from my team but expect one. Even I too tried with impersonating user, that page shows you need to get permission to see this data.

 

In that case there has to be a role somewhere that they're missing or if you're showing a dashboard on the homepage you'd need to make sure they have access to the dashboard.

Kanimitha S
Tera Expert

Yeah, I got it Thank you.