Workspace and UI Builder

Kanimitha S
Tera Expert

Hi, 

I have created two new workspaces using UI Builder in my client dev instance. It was working absolutely fine in dev instance. But those are not working in Client Pre-prod instance, while moving those workspace update sets to preprod. Its shows some errors like "Could not find a record in sys_declarative_action_assignment for column source_da referenced in this update". I have tried recapturing those error once again in new update sets and exporting those errors in XML and tried importing that. But no use. Can, anyone give solution for this. 

 

Note: I have one doubt, in client dev instance Agent and HR Agent workspace are there, but in client pre-prod instance HR Agent Workspace is not there. So, whether those errors are accruing because of HR Agent workspace is not there in pre-prod?

4 REPLIES 4

Brad Tilton
ServiceNow Employee
ServiceNow Employee

It's possible you've used something from the HR workspace in your workspace. For example, if you've created a declarative action it's possible you've referenced part of a DA from the HR workspace. The easiest thing to do would be to enable the workspace in your pre-prod and see if that fixes the issue. 

Kanimitha S
Tera Expert

Hi @Brad Tilton , 

 

So, I need to enable HR Agent workspace in preprod, and I need to check while moving those two workspaces in preprod whether it is working or not. Am I right?

 

That would be one strategy. The other would be to go through your declarative actions in your dev instance and see if any are referencing a DA outside of your update sets.

Kanimitha S
Tera Expert

Okay