UI Builder -- Cannot find app

Jack
Tera Guru

Hi Team,

We have already created an app shell via UI Builder for workspace (because we don't use App Engine plugin).

This workspace is worked but ,sometimes. we have to face with the issue when opening app via UI Builder

Error: Cannot find app xxxxxxxx

I known a workaround for this issue -- clear cache instance (cache.do)

I wonder if there is official solution to resolve this issue / OR Known Error related to this issue.

Could you please share with me if you have already fixed this before?

 

 

6 REPLIES 6

Ashley Snyder
ServiceNow Employee
ServiceNow Employee

If you're seeing this issue on a customer instance please log a case for it if you come across it again with details such as time/date, experience you're trying to open, and a screenshot.

Not sure why, but, the issue is not occurred to me anymore.

Will close this post.

Thanks all!