UI Builder

IosifH
Tera Contributor

Hi everyone,

I'm working on a custom dashboard using widgets to display lists of cases in ServiceNow. I have set up widgets that, when clicked, change the state of certain parameters and filter the results of the list accordingly.

So far, I've successfully created a widget that displays the cases "Assigned to Me" — that part works as expected.

However, I'm struggling to configure widgets that should display:

  1. Cases assigned to my assignment group

  2. Cases that haven’t been updated in the last 10 days

I’ve tried using conditions like Updated → relative → before → 10 days ago, but they don’t seem to return the correct results and I wouldn't know how to add that to the parameter. Also, I’m unsure what the proper condition is to filter by the currently logged-in user's assignment group.

Has anyone done something similar? I'd appreciate any advice or example queries that worked for you.

Thanks in advance!

IosifH_0-1748432129961.pngIosifH_1-1748432166071.pngIosifH_2-1748432188947.png

IosifH_3-1748432209545.png

 

 

0 REPLIES 0