UIBuilder: "Component is not configured" error displayed when displaying form in Modal.

senon · ‎08-19-2022

Hello, experts!

I am using UI Builder to create UI screens for my application.

■The requirements

I want to implement are Show the modal by pressing the button.
A modal displays a new record creation form for a specific table and a button to save that record.

■The problem

I'm having is that when I show the modal I get the error "Component is not configured Add details in the configuration pane" and the form and buttons are not visible.

■Here is what I have set.
・Creating a local data resource for [@servicenow/now-record-form-connected]>[GlideForm] to get form information.

・Create a button to open the modal.
To display the modal, specify the modal in the event handler [Open or close modal dialog (UXR Blank AppShell(To be deprecated))].

・Add a form and action bar components to the modal.

Best regard.

senon

Brad Tilton · ‎08-19-2022

I just replicated what you did in my San Diego instance where I added a modal with a form and action bar component and bound the gForm data resource to the three properties you show and it looks like it worked ok for me so I don't see anything wrong with your configuration based on the screenshots you've shared.

I would try clearing your browser cache or trying a different browser to see if that helps, and you might also try clearing the instance cache.

senon · ‎08-19-2022

thank you for your reply.
I tried all the suggested methods but it didn't work.

The information I haven't provided is that this UI screen is created in a newly created application scope, not Global.

I presumed that the cause was the difference in scope, and when I made the same settings in the Global scope, my setting method worked.

It doesn't seem to work for certain application scopes. Any ideas what settings are missing?

Brad Tilton · ‎08-20-2022

I don't think it's scope related as my test was in a private scope (I never do anything in global) and UIB generally handles scoping pretty well. It may just be that it worked when you recreated it.