What is the meaning of this warning log in inbound email attachment?
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‎06-20-2024 09:21 PM
Hello,
We encountered a scenario wherein an attachment were not successfully attached in the inbound email. And we can see this message in logs,
Do you know of any possible cause for this error?
Regards,
Rainer

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‎06-20-2024 09:38 PM
Hi @grainer24 ,
For your troubleshooting, please refer below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1386146
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538138
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‎07-14-2024 10:02 PM
Hello,
We checked on the references you've given but we still cannot trace the cause for those errors.
Regards
rainer