ServiceNow Coaching opportinities

Karen_Juhasz
Tera Contributor

Hi all, 

I am new to using SNOW coaching and have a question.  I set up a coaching opportunity with a virtual coach that creates an assessment when a user puts certain things into a field on a change form.  We are trying to encourage best practice with this assessment.  I can see that once the coaching opportunity and virtual coach are activated the assessment is created if the conditions are met.  However, is it possible to have it create assessments on existing changes?  If so how can I do that?  The documentation is pretty sparse on that point.  Thanks for any help anyone can give.

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