North Texas SNUG

Call for speakers! North Texas SNUG | April 9th | Koch Industries in Plano, TX

Hello North Texas SNUG community, We are still seeking customer presentations for our SNUG on April 9th. Please reach out to julianne.sackett@servicenow.com if you are interested in presenting your story.

Save the Date: North Texas User Group | April 9th at Koch Industries in Plano

We're pleased to share that the next North Texas User Group meeting will take place on Thursday, April 9th at Koch Industries Plano office. ServiceNow experts and users are invited to connect and talk about the latest ServiceNow updates, best pract...

Important Knowledge 2026 update!

Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...

2026 North Texas SNUG: Call for Speakers, Host, and Sponsor

Hello North Texas SNUG Members! We are excited to be planning the next North Texas SNUG coming up this March and are looking for customers who want to host and/or present! You can reach out to me by emailing me at heather.strukus@servicenow.com. ...

2025 Holiday SNUG recording available!

Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...

Reminder: Register for the virtual Holiday SNUG today!

Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...

Transform Risk into Resilience: Join Our ServiceNow Webinar on 12/4

Join us for an in-depth session focused on how energy organizations can streamline risk management and accelerate remediation through integrated value streams. Discover how Field Service Management, AI-driven risk resilience, and Operational Technolo...

Call for Knowledge 2026 Content – Deadline October 24, 2025

Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...

Join us in Dallas! Put AI to Work Summit, September 9th-10th

Don’t miss the ServiceNow Put AI to Work Summit Dallas, happening September 9–10, 2025! Join us at the Irving Convention Center on September 10th for a free, action-packed day featuring hands-on demos, real-world success stories, and a preview of w...

Dallas Asset AI workshop

Unlock the Future of Asset Management with ServiceNow Join Our Hands-On ITAM Workshop to Optimize Costs and Automate Asset Lifecycles Date: July 9th Time: 9:00 AM Location: Nylo Hotel Plano Use link below to register Dallas Asset workshop Join S...

SNUGs at Knowledge 2025!

Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...

North Texas SNUG Reminder

Hi all! We look forward to seeing you at the North Texas SNUG on March 6th at Equinix Infomart in Dallas. As a reminder, check-in for the optional workshop begins at 9:00 AM, and check-in for the SNUG begins at 11:30 AM. Please note, if you are par...

Shoot Your Shot with the ServiceNow March Madness Challenge!

Is there a method to the (March) Madness? The NCAA Basketball Tournament is almost here! Whether you're a die-hard fan or just in it for the excitement, this 68-team showdown never disappoints—unexpected upsets, fierce rivalries, and plenty of re...

Save the Date - North Texas SNUG 2/27/25

Hello North Texas SNUG Members! Get excited! The next North Texas SNUG will be on February 27th, 2025, at the Equinix Infomart location at 1950 N Stemmons Fwy in Dallas. We are looking for customers who want to present! You can reach out to me ...

2024 Holiday SNUG: Wrap | On-Demand | Presentations

Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...

Last Chance: Register for the 2024 virtual Holiday SNUG event

Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...

Knowledge 2024 - SNUG Update

Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...

Join the ServiceNow March Madness Bracket Challenge!

Want to see if your bracket can compete against Gen AI, ServiceNow’s Chief Innovation Office Dave Wright, college basketball experts…or a 4th grader? Well… shoot your shot! Join the ServiceNow March Madness Bracket Challenge!  Fill out your brack...

2023 Virtual Holiday SNUG available online

Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...

2023 Holiday SNUG Update

There is still time to register for the 2023 Virtual Holiday SNUG. If you have already registered, you have or will receive a link to attend. For general information about attending a Zoom webinar please click HERE . The CHAT function allows you to...