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Agentic AI plugin and Use cases

saishruthis
Tera Contributor

What is the plugin required for Agentic AI?

Can we install plugin in PDI? If yes, what are the use cases we can try for ITSM?

 

7 REPLIES 7

Hello @saishruthis ,

 

 I hope you are doing well. Does my response helps you ?

 

If my response helps you then mark it as helpful and accept as solution.

Regards,

Aditya

YashwanthV18760
Giga Guru
 

1. Plugin required for Agentic AI

The required plugin for Agentic AI in ServiceNow is a Now Assist plugin. To enable generative and agentic AI capabilities, you need to install at least one Now Assist application on your instance. This can be done through the Now Assist Admin console by navigating to Settings > Plugins, selecting the desired Now Assist plugin, and following the installation steps.

 

2. Can we install plugins in PDI (Pentaho Data Integration)?

No , You Can't InstalL

YashwanthV18760
Giga Guru
 

1. Plugin required for Agentic AI

The required plugin for Agentic AI in ServiceNow is a Now Assist plugin. To enable generative and agentic AI capabilities, you need to install at least one Now Assist application on your instance. This can be done through the Now Assist Admin console by navigating to Settings > Plugins, selecting the desired Now Assist plugin, and following the installation steps.

 

2. Can we install plugins in PDI ?

No , You Can't Install